Frequently Asked Questions

Everything you need to know about bringing light into your home.

What is the standard shipping time for furniture and decor?

Standard shipping typically takes 5-7 business days. For larger furniture pieces, delivery may take 10-14 business days depending on your location and the white-glove service requirements.

Do you offer a warranty on lighting fixtures?

Yes, all Lightcove Store lighting fixtures come with a 2-year limited warranty covering manufacturing defects and electrical components.

What is your return policy for home accessories?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your products sustainably sourced?

We are committed to the environment. Over 60% of our wood furniture is FSC-certified, and we prioritize partnerships with artisans who use recycled materials and eco-friendly dyes.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.